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What if we told you the most worthwhile investment for your company is customer service? Would you be surprised or in disbelief? We are here to tell you customer service has the power to make price irrelevant. Start out by treating your customers with the utmost respect and professionalism on every channel of your company whether it is over the phone, through email, face-to-face, or on social media. First and foremost, everyone needs to buy into the vision of the company from the top down. The owner needs to believe in the vision and so does the newest employee. Each person should always remember it takes teamwork, focus, and understanding to succeed in the vision. For example, Amazon’s vision is “To be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.” This vision is clear […]

“I heard you on my wireless back in ‘52. Lyin’ awake intent on tuning in to you If I was young it didn’t stop you coming through Oh – a – Oh..” Let me just say that if you don’t know this song head over to your favorite music site and listen. Consider it market research.. But really, beyond the fact that this is a great song, there is a larger point to be made. The internet is a busy place and to cut through the noise you need to use the right tools. Video is a burgeoning online medium. From cat videos to extreme sports to simple product highlights, it’s a very straightforward way to get your message across and grab readers attention. Taking Video A lot of people are able to figure out the basics of some different online marketing tactics and tools. However, video can seem like […]

Save time by using keyboard shortcuts! If you’ve ever spent any time with computer software — which we’re assuming you have being that you’re reading this blog — you’ll know how much time you can save by using keyboard shortcuts. Not sure what that means? It’s simply a way of navigating a program through the use of key-strokes as opposed to running back and forth across the screen with the mouse. In this article we’ll take a look at the keyboard shortcuts for the top 3 social media sites: Facebook, Twitter, and Google+. Lets start with Facebook. They have the most complicated shortcuts of the three services because the sequences are different depending on which browser you’re using. Below are the key combinations for each one, replace the # with the correct access key number: Internet Explorer for PC: Alt + #, then enter Firefox for PC: Shift + Alt […]

  Like many, you may wonder what this blogging thing is all about. Is it just a waste of time? Will your words actually reach people? If you follow the right strategies, the answer is definitely yes. Blogging WILL change your life. Here’s how: 1. Hones Your Writing Skills To be a successful blogger, you must blog consistently. Doing so gives you continuous practice. With practice, writing only gets easier and you get better at it. Also, you’ll learn to edit your own writing and write with a deadline in mind. These skills help hone your writing ability. 2. Gives You a Voice Writing gives you power and a voice. Everyone has something to say and blogging gives you the opportunity to express your freedom of speech. 3. Helps You Examine Your Life With a blog, you’ll likely be reflecting on experiences and examining what you’ve learned. This process helps […]